Privacy Policy

Techfinity Monster is the public brand of TECHFINITY MONSTER PRIVATE LIMITED, an AI automation, AI chatbot, AI voice agent, website and software development company based in India.

TECHFINITY MONSTER PRIVATE LIMITED operates this website, the Techfinity Monster social pages, the Techfinity Monster contact forms, and business communication channels including email, phone, WhatsApp and Meta lead routes.

Registered office: A-163, Gali No. 16, Pratap Nagar, Mayur Vihar Phase 1, Delhi 110091, India. Contact: hello@techfinitymonster.com or +91 9311 372 472.

Techfinity Monster may collect your name, email address, phone number, WhatsApp number, company name, website, social profile, business requirements, project budget, preferred services and any files or messages you choose to send to Techfinity Monster.

TECHFINITY MONSTER PRIVATE LIMITED may also collect technical information such as device, browser, approximate location, referral source, pages viewed, form events, cookie identifiers, analytics events and security logs.

If you discuss AI chatbot, AI calling, automation or software work with Techfinity Monster, TECHFINITY MONSTER PRIVATE LIMITED may receive sample FAQs, scripts, product data, customer support examples, call notes, workflow documents, CRM fields or similar project material that you provide for scoping or delivery.

TECHFINITY MONSTER PRIVATE LIMITED uses personal data to respond to inquiries, provide the free AI business review where requested, prepare proposals, deliver AI automation and software services, route leads, support clients, maintain security, prevent misuse, keep records and comply with applicable law.

Techfinity Monster may use inquiry and project information to improve service quality, templates, workflows, website performance, marketing measurement and customer support. We do not sell personal information.

Where consent is required, TECHFINITY MONSTER PRIVATE LIMITED will use consent that is clear, specific and informed. You may withdraw consent by contacting hello@techfinitymonster.com, subject to legal, contractual and operational requirements that may still require limited processing.

Techfinity Monster builds with AI models, automation platforms, hosting providers, analytics tools, messaging tools and APIs. Depending on the project, information you provide may be processed by third-party model or infrastructure providers so TECHFINITY MONSTER PRIVATE LIMITED can draft responses, classify inquiries, summarize conversations, build chatbots, test workflows or deliver requested services.

TECHFINITY MONSTER PRIVATE LIMITED does not intentionally submit sensitive personal data to AI tools unless it is necessary for the agreed work and appropriate safeguards are in place. Do not send medical records, financial account details, government IDs, passwords or other sensitive information to Techfinity Monster unless we have specifically agreed how it will be handled.

For client projects, Techfinity Monster can define additional data handling terms, access limits, human review rules and provider choices in a written proposal, statement of work or data processing arrangement.

TECHFINITY MONSTER PRIVATE LIMITED may share information with vendors and service providers that help operate Techfinity Monster, including hosting, cloud infrastructure, analytics, email, CRM, payment, messaging, Meta/WhatsApp, AI model, security, accounting and professional advisory providers.

TECHFINITY MONSTER PRIVATE LIMITED may disclose information when required by law, court order, government request, tax or regulatory process, to enforce our terms, protect Techfinity Monster, prevent fraud or security incidents, or respond to claims involving our services.

Techfinity Monster may publish portfolio work, testimonials or case studies only where appropriate under the client agreement, permission, confidentiality duty or public availability of the relevant material.

Techfinity Monster may use cookies, pixels, tags and similar technologies to run the website, remember preferences, measure traffic, understand campaign performance, improve landing pages and connect inquiries from ads or social media to sales follow-up.

You can manage cookies through your browser settings. Some website features, analytics or ad measurement may work differently if cookies are blocked.

TECHFINITY MONSTER PRIVATE LIMITED keeps personal data only for as long as reasonably needed for the purpose collected, project delivery, client support, legal compliance, accounting, dispute handling, security and legitimate business records.

Techfinity Monster uses reasonable administrative, technical and organisational safeguards for the size and nature of our business, including access limits and secure tools where practical. No website, messaging channel or AI provider can be guaranteed to be completely secure.

Under applicable Indian data protection law, you may request access, correction, completion, updating or erasure of personal data held by TECHFINITY MONSTER PRIVATE LIMITED, and you may raise a grievance about how Techfinity Monster handles your data.

To make a privacy request, email hello@techfinitymonster.com with the subject "Privacy request - Techfinity Monster". We may ask for information needed to verify the request and locate relevant records.

If you unsubscribe from marketing or ask Techfinity Monster to stop contacting you, TECHFINITY MONSTER PRIVATE LIMITED will respect that request unless we need to communicate for an existing project, legal duty, payment, security issue or other permitted purpose.

Techfinity Monster may use providers located in India and other countries. Where information is processed outside India, TECHFINITY MONSTER PRIVATE LIMITED will use appropriate contractual, technical or operational safeguards and will follow restrictions that apply under Indian law.

Techfinity Monster services are intended for businesses and adults. TECHFINITY MONSTER PRIVATE LIMITED does not knowingly collect personal data from children through this website. If you believe a child has sent personal data to Techfinity Monster, contact hello@techfinitymonster.com.

TECHFINITY MONSTER PRIVATE LIMITED may update this Privacy Policy when Techfinity Monster changes services, tools, legal requirements or business processes. The updated version will be posted on this page.